NISLA & ACUERE PORTAL

Terms & Conditions and HR Policy

These are the firms' terms of engagement and HR policy — the Employee Handbook for each firm and the shared Operational SOP. Select a document below to read it in full.

NISLA

Nathani Insurance Surveyors & Loss Assessors Pvt. Ltd.

NISLA Employee Handbook

Standard Operating Procedures, Policies & Code of Conduct — the firm's HR policy and terms of engagement for all NISLA staff.

Employee Handbook · Version 1.0

Acuere Surveyors

Acuere — Insurance Surveyors & Loss Assessors (Proprietorship)

Acuere Employee Handbook

Standard Operating Procedures, Policies & Code of Conduct — the firm's HR policy and terms of engagement for all Acuere staff.

Employee Handbook · Version 1.0

Both firms

Shared operating procedures

Operational SOP — Loss Survey Workflow

Claim Intimation to File Closure — the 12-stage workflow with roles, SLAs and portal data fields, shared across both firms.

Operational SOP · Version 1.0